Privacy Policy for Cosmic Tourism
Effective Date: [1 January 2016]
At Cosmic Tourism ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, book a service, or interact with us in any way related to our tourism services in Italy.
1. Information We Collect
We may collect the following types of personal data:
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Personal Identification Information: Name, email address, phone number, and address.
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Booking Information: Travel dates, itinerary details, payment information, and preferences related to your bookings.
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Location Data: If you use our services in person, we may collect location information as part of your travel experience.
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Payment Information: Credit card numbers or other payment details when making a booking.
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Communication Data: Any communications you send to us via email, phone, or through our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: To process your bookings, manage reservations, and deliver the tourism services you have requested.
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To Improve Our Services: To enhance our offerings based on your feedback and usage.
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To Communicate With You: To provide updates regarding your bookings, send you promotional offers (if you’ve opted in), and respond to inquiries or requests.
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To Comply With Legal Obligations: To ensure compliance with Italian laws and regulations related to tourism and data protection.
3. Legal Basis for Processing Your Data
Under the General Data Protection Regulation (GDPR), the legal basis for processing your personal data includes:
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Consent: When you provide us with your personal data (e.g., for booking a service or subscribing to newsletters).
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Contractual Necessity: When processing your data is necessary to fulfill a contract (e.g., your travel bookings).
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Legitimate Interests: When we process your data to improve our services or for marketing purposes (unless you object to such processing).
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Legal Obligations: When we are required to process data by law (e.g., for tax or security purposes).
4. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
5. Sharing Your Information
We may share your personal data with:
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Third-Party Service Providers: For example, payment processors, tour operators, hotels, and other partners who help deliver our services. These parties are only permitted to use your data as necessary to provide the services on our behalf.
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Authorities: If required by law, we may disclose your data to law enforcement, government agencies, or other authorities in Italy or abroad.
We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent.
6. Security of Your Information
We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
7. Your Rights
As a data subject, you have the following rights under GDPR:
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Right to Access: You can request a copy of the personal data we hold about you.
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Right to Rectification: You can request that we correct any inaccuracies in your personal data.
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Right to Erasure: You can request that we delete your personal data under certain circumstances.
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Right to Restrict Processing: You can request that we limit the processing of your personal data.
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Right to Data Portability: You can request a copy of your personal data in a commonly used format.
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Right to Object: You can object to the processing of your personal data in certain situations.
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Right to Withdraw Consent: If we are processing your data based on consent, you can withdraw that consent at any time.
To exercise these rights, please contact us at [Insert contact details].
8. Cookies and Tracking Technologies
We use cookies and other tracking technologies on our website to improve your user experience and collect analytics data. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly if cookies are disabled.
9. Transfers of Data Outside the European Economic Area (EEA)
If we transfer your personal data outside the EEA, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other approved mechanisms.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Cosmic Tourism
Headquarters Address ROME (RM) RODOLFO LANCIANI VIA 69 00162
Digital domicile/PEC nznnne78s48z249j@impresa.itlia.it
VAT number 13878791006
REA Number RM-1502656
Email: contact@cosmic-tourism.it
Phone: +39 320 848 3027
